Hardcover
Transform ordinary to extraordinary: hospitality secrets for every business.

Unreasonable Hospitality

The Remarkable Power of Giving People More Than They Expect

$67.99

  • Hardcover

    288 pages

  • Release Date

    14 December 2022

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Summary

National Bestseller

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership betw…

Book Details

ISBN-13:9780593418574
ISBN-10:0593418573
Author:Will Guidara
Publisher:Penguin Putnam Inc
Imprint:Portfolio
Format:Hardcover
Number of Pages:288
Release Date:14 December 2022
Weight:517g
Dimensions:160mm x 234mm
A-Format
B-Format
C-Format
Unreasonable Hospitality by Will Guidara - ISBN: 9780593418574
160 × 234 mm
A4
mm / in
What They're Saying

Critics Review

“Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership.” – Kirkus Review

“Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise.” – David Chang, chef and founder of Momofuku, and host of Ugly Delicious

“Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack.” –Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt’s Creek

“One of the five best management books I have ever read. Plus, it is the most engaging and entertaining – by a wide margin. This is, flat out, not a book to miss.” – Roger Martin, writer, strategy advisor and management thinker

“Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection.” – Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table

“In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first “working together” culture. It’s an inspiring book for businesses in every industry.” – Alan Mulally, former CEO of Boeing and Ford

“In dining rooms, in conference rooms, and in all corners of hospitality, Will Guidara has made a career out of going above and beyond, giving people what they want, even when they don’t know they want it. This book puts his story, and more than a few of his trade secrets, in your hands.” — Questlove

“Will gives us the best reason to be unreasonable—the people we serve. His approach to hospitality is novel, noble, and not at all exclusive to the restaurant industry. If you want to revolutionize the way you do business, you need this book!” — Dave Ramsey, bestselling author and radio host

“Making people feel welcome, accepted, appreciated, seen, known… what could be cooler than that? This is what Will has unlocked in this book: that hospitality is as thrilling and inspiring to give as it is to receive, both in work, and in life.”— Christina Tosi, founder and CEO of Milk Bar

About The Author

Will Guidara

Will Guidara is the cofounder of The Welcome Conference, and the cofounder and former co-owner of Make It Nice, a restaurant group that includes Eleven Madison Park, Made Nice, and The NoMad.

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