Shipping And Returns - The Nile - Buy Books, Baby, Toys online
 Free Returns*


Please Note: All shipping delivery dates are estimates only.

Shipping Costs

New Zealand $3.90

Enter your postcode into your cart for an exact shipping cost.

Orders shipped from New Zealand - Items from our New Zealand Warehouse are shipped via New Zealand Post or Fastway Couriers, depending on what your item is and your shipping address.

Orders shipped from Australia - All our items are shipped via Australia Post or Fastway Couriers, depending on what your item is and where it is going.

Orders shipped from Overseas - Orders shipped from our UK or US warehouses will be sent by airmail delivery. Delivery in New Zealand will be made by New Zealand Post.

Some items are shipped from different warehouses and will therefore arrive in different packages. Don’t worry! Items arriving separately won’t cost any extra.

When tracking is available for your order, we will send through the details, so you can track it online via the carrier’s website. We can always help you with delivery problems. Just let us know!


Returning items in three easy steps!

Returns are accepted for any item in resellable condition, or in the case where the item is faulty on arrival. Returns must be made within 30 days of delivery. Returns are free of charge.

1. Let us know - We need to know that your item is coming back to us. We generate a note in our system to make sure the returned item is matched with your order.

2. Read our return instructions - Once we've got the ball rolling on your return, we will provide the address where it needs to go. Please carefully read the instructions in our return email to ensure everything goes smoothly.

3. Return the item -  Print our label, package the item and return to the address on the label. All returns are reply-paid (that's our cost, not yours!) and need to be handed over to Australia Post. No postage required.