Managing Data Quality

‘Written by two world-renowned experts, this book is the world’s first comprehensive guide to the management of “data quality” and the ISO 8000 series.’ – Yoshiaki Sonoda * Engineering Manager and Data Quality evangelist, Mitsubishi Heavy Industries, Ltd. *‘Tim King and Julian Schwarzenbach have a wealth of experience both in improving the way organizations manage information quality and in developing standards to support managing data quality, and as a result they bring not just ideas but examples of both good and bad practice that you can learn from…the best book on the subject I’ve read.’ – Matthew West * Director, Information Junction *‘I often hear the phrase ‘we don’t trust the data’ and often this stems from poor data quality. Tim and Julian have brought their considerable experience together to give you a detailed and practical guide on how to improve the quality of your data, including real world examples to bring their points to life.’ – Caroline Carruthers * Chief Executive, Carruthers and Jackson, Co-author of ‘The CDO Playbook’ *‘Managing Data Quality shines a light on the true nature of data quality, and its fundamental contribution to effective decision making. The Authors guide the reader through an accessible and logical journey, one that is anchored in real-world application, providing valuable frameworks for data management professionals and business leaders alike.’ – Dr Mark Parsons * Chief Proposition Development Officer, Arcadis Gen *‘This book is a very valuable and welcome addition to the literature on data quality best practice.’ – Nigel Turner * Principal Information Management Consultant, Global Data Strategy *

Dr Tim King is Principal Consultant at Babcock International Group and was convener for ISO 8000.Julian Schwarzenbach is Director of specialist consultancy, Data & Process Advantage, and Chair of the BCS Data Management Specialist Group.