Be Amazing or Go Home
Seven Customer Service Habits that Create Confidence with Everyone
- Paperback
232 pages
- Release Date
1 October 2019
Summary
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone can master—and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto “Always Be Amazing!” an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Sh…
Book Details
| ISBN-13: | 9781640951495 |
|---|---|
| ISBN-10: | 1640951490 |
| Author: | Shep Hyken |
| Publisher: | Sound Wisdom |
| Imprint: | Sound Wisdom |
| Format: | Paperback |
| Number of Pages: | 232 |
| Release Date: | 1 October 2019 |
| Weight: | 16g |
| Dimensions: | 229mm x 152mm |
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What They're Saying
Critics Review
“A great read for employees, managers, executives, and even people who just want to improve their relationships.” – Jeremy Watkin, head of quality at First Call Resolution“This is not just another business book with buzzwords and platitudes! Shep Hyken is the internationally recognized leading authority in this space. He uses entertaining storytelling to make critical points about consistently providing the best in customer experiences! Don’t miss this one.” – Don Hutson, New York Times #1 Bestselling Author, Hall of Fame Speaker, and CEO of U.S. Learning“The seven amazement habits are must-haves for any company–or any employee–that wants to succeed and thrive in today’s experience-focused economy.” – Dennis Snow, Professional Speaker and Bestselling Author of Lessons from the Mouse
About The Author
Shep Hyken
Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
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