Raving Fans!
revolutionary approach to customer service
$18.19
- Paperback
160 pages
- Release Date
29 September 1998
Summary
Raving Fans: Turn Customers into Your Biggest Advocates
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.
Raving Fans is writte…
Book Details
| ISBN-13: | 9780006530695 |
|---|---|
| ISBN-10: | 0006530699 |
| Series: | The One Minute Manager |
| Author: | Sheldon Bowles, Kenneth Blanchard |
| Publisher: | HarperCollins Publishers |
| Imprint: | HarperCollins |
| Format: | Paperback |
| Number of Pages: | 160 |
| Edition: | New edition |
| Release Date: | 29 September 1998 |
| Weight: | 90g |
| Dimensions: | 198mm x 129mm x 9mm |
About The Author
Sheldon Bowles
Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies®, a leading international training and consulting firm.
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