Introduction to Health Care Management

Sharon B. Buchbinder, RN, PhD, retired as Program Director for the MS in Healthcare Management Program and Dean of the Brown School of Business and Leadership at Stevenson University. Previously, she was professor and chair of the Department of Health Science at Towson University and president of the American Hospital Management Group Corporation, MASA Healthcare Co. With a PhD in public health from the University of Illinois School of Public Health, Dr. Buchbinder has worked in health care as a clinician, researcher, association executive, and academic. She is past chair of the Board of the Association of University Programs in Health Administration (AUPHA) and coauthor of the Bugbee-Falk Award-winning Career Opportunities in Health Care Management: Perspectives from the Field. Dr. Buchbinder also co-authored Cases in Health Care Management (first and second editions).

Nancy H. Shanks, PhD, has extensive experience in the health care field. She worked as a health services researcher and health policy analyst and later served as the executive director of a grant-making, fund-raising foundation associated with a large multihospital system in Denver. Dr. Shanks was a health care administration educator at Metropolitan State University of Denver, where she taught undergraduate courses in health services management, organization, research, human resources management, strategic management, and law, as well as overseeing senior internship experiences. She is currently an Emeritus Professor of Health Care Management, after serving as chair of the Department of Health Professions for seven years. Dr. Shanks’s research interests have focused on health policy issues, such as providing access to health care for the uninsured.

Rachel Rogers, EdD, RN, serves as the Director of Continuing Education and Workforce Development-Allied Health at Wor-Wic Community College in Salisbury, Maryland. Her healthcare journey began as a Speech-Language Pathologist. Dr. Rogers has held roles as a bedside nurse, nurse educator, and nurse leader in a safety-net healthcare system in Denver, Colorado. Transitioning into health informatics, she worked closely with clinicians, operational leaders, and data analysts to deploy health technology solutions across the integrated care system. Dr. Rogers became a Teaching Assistant Professor and Academic Director of the Healthcare Management program at the University of Denver, where she earned a Doctor of Education degree with a specialization in Higher Education. Rachel believes that everyone deserves health care and a safe place to live. She volunteers as board president of Rocky Mountain Refuge for End of Life Care.