50 Powerful Ideas You Can Use to Keep Your Customers by Paul R. Timm, Paperback, 9781564145994 | Buy online at The Nile
50 Powerful Ideas You Can Use to Keep Your Customers, 9781564145994
Paperback
Helps managers and staff members alike to avoid the devastating ripple effects that turned-off customers can produce. This book shows how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centred innovations to create a consistent and persistent strength…

50 Powerful Ideas You Can Use to Keep Your Customers

Third Edition

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$28.65

  • Paperback

    160 pages

  • Release Date

    7 March 2005

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Summary

This title is a new edition of a title that will save you money at the expense of a couple of hours of your time. Ultimately, every successful enterprise must attract, serve and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affects an organisation’s bottom line more than any ad campaign, marketing programme or PR effort. This book is designed to get all managers and employees thinking about the little th…

Book Details

ISBN-13:9781564145994
ISBN-10:1564145999
Author:Paul R. Timm
Publisher:Red Wheel/Weiser
Imprint:Career Press
Format:Paperback
Number of Pages:160
Edition:3rd
Release Date:7 March 2005
Weight:181g
Dimensions:203mm x 133mm x 13mm
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About The Author

Paul R. Timm

Paul R. Timm, Ph.D., has become one of America’s foremost experts on customer loyalty. He has written 38 books and scores of articles on customer service, human relations, communication, and self-management. As an active consultant and trainer, Timm has worked with thousands of people from organizations throughout North America and Europe.

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