Praise for BROKEN WINDOWS, BROKEN BUSINESS: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards by Michael Levine

“One of the most influential business books of the last decade.”

“LEVINE’S WORK IS INSPIRED, IMPACTFUL, AND IMPORTANT… THE RIGHT BUSINESS MESSAGE FOR OUR TIME… shows how to achieve the ultimate success by rectifying the small problems that can sink a business.”

–Dr. Stephen R. Covey, author of New York Times bestselling The 7 Habits of Highly Effective People

MICHAEL LEVINE

Called by USA Today “one of America’s wisest media experts,” Michael Levine has spent more than three decades at the intersection of media, branding, business, and culture. He is the author of 19 books, including the bestselling Broken Windows, Broken Business, widely ranked as one of the most influential business books of the last decade. The book’s central thesis—that small acts of neglect inevitably lead to larger failures—has become a foundational framework for leaders in business, government, healthcare, and education.

A rare combination of street-level experience and intellectual rigor distinguishes Levine’s work. Over his career, he has represented and advised some of the world’s most recognizable figures and brands, helping them navigate reputation, crisis, growth, and long-term relevance. His insights are frequently sought by executives, entrepreneurs, and public officials who understand that perception is not cosmetic; it is strategic.

A gifted storyteller, Levine is known for translating complex ideas into clear, compelling narratives that resonate far beyond boardrooms. His writing and commentary explore themes of accountability, standards, leadership, and the cultural consequences of lowering expectations. Whether addressing customer service, media ethics, or organizational decay, his message is consistent: excellence is intentional, and neglect always leaves clues.

In addition to his books, Levine is a sought-after speaker, consultant, and media commentator. His work continues to influence how leaders think about branding, trust, and the powerful signals sent by the smallest details—because, as he famously argues, broken windows are never just about windows.

The author lives and works in the Los Angeles metro area.