Five Star Service, 3rd Edition
How to deliver exceptional customer service
$42.32
- Paperback
296 pages
- Release Date
17 September 2015
Summary
Create magic moments that get you noticed, remembered and referred
Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it’s not half as difficult or time consuming to achieve as you might think!
Book Details
| ISBN-13: | 9781292100203 |
|---|---|
| ISBN-10: | 1292100206 |
| Author: | Michael Heppell |
| Publisher: | Pearson Education Limited |
| Imprint: | Pearson Business |
| Format: | Paperback |
| Number of Pages: | 296 |
| Edition: | 3rd |
| Release Date: | 17 September 2015 |
| Weight: | 420g |
| Dimensions: | 20mm x 137mm x 213mm |
You Can Find This Book In
Michael Heppell
Michael Heppell is one of the UK’s top motivational trainers. His programs on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
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