Retail Services

Retail Services is print only.

Retail Services is a dynamic new learning resource that will equip students with the knowledge and skills they need for a challenging and rewarding career in retail and related fields. This text provides completecoverage of Certificate III in Retail in the SIR11 Retail Services Training Package. Australian case studies,activities and examples engage students with practical, real-world applications of the presented theory.

Authors Lee Perlitz and Dan Hill both have extensive experience in the retail industry and as educators.Their writing style is user-friendly for students, as seen in their other bestselling text VocationalTraining and Assessment.

ScopeRetail Services provides complete coverage of Certificate III in Retail in the SIR11 Retail Services Training Package.

Matthew Coxhill has broad management experience, having worked in the business and training environment for over 18 years. His roles have included sales and marketing, project management and general management positions and he is currently a director of Fishtail Education, a company which specialises in providing management, sales and business sustainability resources and training for a range of industries.

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