Paperback
Master Microsoft CRM: Sell smarter, manage customers, and boost your business.
Microsoft CRM For Dummies
$48.79
- Paperback
384 pages
- Release Date
17 July 2003
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Summary
Unlock Customer Loyalty: Your Guide to Microsoft CRM
- The ideal introductory guide to Microsoft’s entry into the Customer Relationship Management (CRM) software marketplace.
- Discusses the key features of Microsoft’s CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service.
- Provides expert tips and tricks to mak…
Book Details
| ISBN-13: | 9780764516986 |
|---|---|
| ISBN-10: | 0764516981 |
| Series: | For Dummies |
| Author: | Joel Scott, Michael DeLisa |
| Publisher: | John Wiley & Sons Inc |
| Imprint: | For Dummies |
| Format: | Paperback |
| Number of Pages: | 384 |
| Edition: | 1st |
| Release Date: | 17 July 2003 |
| Weight: | 542g |
| Dimensions: | 234mm x 189mm x 22mm |
About The Author
Joel Scott
Joel Scott is among a handful of global experts on CRM for small and medium-sized businesses.
Michael DeLisa is the Director of Training at Computer Control Corporation.
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