Hug Your Customers
The Proven Way to Personalize Sales and Achieve Astounding Results
$59.83
- Hardcover
302 pages
- Release Date
11 June 2003
Summary
Revised and updated for the first time since original publication!
Here is the 200,000-copy staple, praised by Warren Buffett as “a gem … I wish everyone at Berkshire would follow [Jack Mitchell’s] advice–we would own the world.”
If you want to put your arms around your business and bottom line, you’ll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to ha…
Book Details
| ISBN-13: | 9781401300340 |
|---|---|
| ISBN-10: | 1401300340 |
| Author: | Jack Mitchell |
| Publisher: | Hyperion |
| Imprint: | Hyperion |
| Format: | Hardcover |
| Number of Pages: | 302 |
| Release Date: | 11 June 2003 |
| Weight: | 422g |
| Dimensions: | 218mm x 147mm x 25mm |
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What They're Saying
Critics Review
“I have been a customer and a friend of the Mitchells for many years and from day one everyone has greeted my wife and me with a hug, a smile and often times a good joke! They have been a beacon–and a leader–in developing sincere and deep relationships with their clients.”“It’s all about service! That’s what they taught me as a sales associate at Richards in the 70’s and it’s what they continue to show me as a customer in the year 2000. What a pleasure buying clothing from people who make you feel like family.”
About The Author
Jack Mitchell
Jack Mitchell is the CEO of Mitchells/Richards/Marshs/Wilkes Bashford, four of the most successful clothing stores in the business. He and his wife, Linda, live in Wilton, Connecticut, where they raised four sons.
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