TLC at Work

I ve been waiting for a coaching resource that is this clear, this user-friendly, and this robust. This book will help anyone who trains, leads, or coaches other achieve better results in less time. - Sharon Jordan-Evans, president, Jordan Evans Group; coauthor, Love Em or Lose Em and Love It, Don t Leave It

A very practical, feet-on-the-ground guide for developing workplace competencies and for providing TLC. Joining Dunning in this journey of personal and professional development is fun and highly worthwhile. - W. Warner Burke, Ph.D., Edward Lee Thorndike Professor of Psychology & Education, Teachers College, Columbia University

A masterstroke in the field of talent development and a must for every HR leader, coach, and trainer who needs to teach cutting-edge competencies to people with distinctly different mind-sets and coach them to dramatically alter their behavior. - Robert Hargrove, author, Masterful Coaching

A comprehensive guide for anyone responsible for facilitating professional growth and development. - T&D Magazine

Breaking down Dunning’s lessons to five competencies for workplace success makes coaching easier and leading others a less painstaking task. - Soundview Executive Book Summary

Dunning provides detailed check lists throughout the book so readers can check their own or their client employees’ progress. - HR Magazine

Dunning shines in her discussion of personality traits and working with the dynamic uniqueness of individuals. - Biz Books by Jim Pawlak

Highly recommended and superbly useful guidebook. Though intended for business use, its principles are also directly applicable to volunteers. - Bookwatch