Points
Mastering the Game of Frequent Flyers
$31.19
- Paperback
240 pages
- Release Date
29 September 2026
Summary
Some say that ‘earning’ and ‘burning’ frequent flyer points is the third most talked about topic at dinner parties and BBQs after the weather and politics. And splitting points now features regularly in prenups and divorce settlements! Not surprising, when more than half of all Australasians are Qantas Frequent Flyer members.
There’s more to frequent flyer programs than lounges, upgrades and luggage labels, and it’s important to know how to master this new game of life. In this fascin…
Book Details
| ISBN-13: | 9781923186569 |
|---|---|
| ISBN-10: | 1923186566 |
| Author: | David Moloney |
| Publisher: | Major Street Publishing |
| Imprint: | Major Street Publishing |
| Format: | Paperback |
| Number of Pages: | 240 |
| Release Date: | 29 September 2026 |
| Dimensions: | 153mm x 234mm |
David Moloney
David Moloney lives in Sydney, New South Wales, Australia.
He is one of Australia’s most experienced management consultants, specializing in business strategy. Since 2011, David has run the global consulting firm ICG, which is the only Australasian headquartered firm ranked in the top 200 firms globally for the past two years by Forbes and Statista.
David first learned about the applied science of loyalty and recognition while studying for his MBA at the Sloan School at MIT. He has since been fascinated by the complex fusion of micro-economics and human psychology that is the Qantas Frequent Flyer loyalty program. While many people consider themselves experts on the Qantas program, this book, for the first time, applies a management consulting lens to the problem of how to master the frequent flyer program that is the envy of the world’s airlines.
As an aside, David enjoyed the privileges of Qantas Frequent Flyer Platinum status for over 25 years. However, due to COVID-19 and the substitution of face-to-face client meetings with video calls, he has unfortunately been demoted to lifetime Gold Status. He has yet to discard his beloved platinum tags.
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