Paperback
ITIL foundation handbook
$47.74
- Paperback
310 pages
- Release Date
31 January 2012
Check Delivery Options
Summary
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service desi…
Book Details
| ISBN-13: | 9780113313495 |
|---|---|
| ISBN-10: | 0113313497 |
| Series: | The Stationery Offic |
| Author: | Claire Agutter, Stationery Office |
| Publisher: | TSO |
| Imprint: | Stationery Office Books |
| Format: | Paperback |
| Number of Pages: | 310 |
| Edition: | 3rd |
| Release Date: | 31 January 2012 |
| Weight: | 289g |
| Dimensions: | 160mm |
Returns
This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.