Paperback
Navigate tough talks: Understand feelings, facts, and self to succeed.
Difficult Conversations
How to Discuss What Matters Most
$33.84
- Paperback
352 pages
- Release Date
19 December 2011
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Summary
10th Anniversary Edition of the Classic Guide to Handling Life’s Toughest Conversations
We’ve all been there—we know we must talk to a colleague, our boss, or even a friend about something we know will be at least uncomfortable and, at worst, explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.
Difficult Conversations is the definitive work on handling thes…
Book Details
| ISBN-13: | 9780670921348 |
|---|---|
| ISBN-10: | 0670921343 |
| Author: | Bruce Patton, Douglas Stone, Sheila Heen, Roger Fisher |
| Publisher: | Penguin Books Ltd |
| Imprint: | Penguin Books Ltd |
| Format: | Paperback |
| Number of Pages: | 352 |
| Edition: | 10th |
| Release Date: | 19 December 2011 |
| Weight: | 246g |
| Dimensions: | 197mm x 130mm x 21mm |
About The Author
Bruce Patton
Douglas Stone, Bruce Patton, and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.
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