I Love You More Than My Dog
Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
$52.26
- Paperback
206 pages
- Release Date
20 January 2012
Summary
What makes the difference between having customers who like you and customers who love you?
Lots of businesses are respected, but only an elite few have passionate, loyal, vocal fans. The kinds of customers who not only come back time and time again, but rave to friends, family, and even strangers. The kind who can drive explosive growth via e-mail, blogs, Facebook, and Twitter.
Jeanne Bliss is an expert on what it takes to earn that kind of customer. The bad news, she says, i…
Book Details
| ISBN-13: | 9781591844419 |
|---|---|
| ISBN-10: | 159184441X |
| Author: | Jeanne Bliss |
| Publisher: | Penguin Putnam Inc |
| Imprint: | Portfolio |
| Format: | Paperback |
| Number of Pages: | 206 |
| Release Date: | 20 January 2012 |
| Weight: | 204g |
| Dimensions: | 140mm x 216mm |
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Jeanne Bliss
Jeanne Bliss began her career at Lands’ End as a customer service pioneer and went on to serve as the chief customer executive at Allstate, Microsoft, and other companies. She is now the president of CustomerBliss, with clients such as AAA, Johnson & Johnson, and Symantec.
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