Difficult Conversations by Bruce Patton - ISBN: 9780670921348
Paperback
Master life’s toughest talks with this Harvard Negotiation Project classic.

Difficult Conversations

How to Discuss What Matters Most

$25.51

  • Paperback

    352 pages

  • Release Date

    19 December 2011

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Summary

10th anniversary edition of the classic guide to handling life’s toughest conversations.

We’ve all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.

Difficult Conversations is the definitive work on handling these unpleasant…

Book Details

ISBN-13:9780670921348
ISBN-10:0670921343
Author:Bruce Patton, Douglas Stone, Sheila Heen, Roger Fisher
Publisher:Penguin Books Ltd
Imprint:Penguin Books Ltd
Format:Paperback
Number of Pages:352
Edition:10th
Release Date:19 December 2011
Weight:246g
Dimensions:21mm x 130mm x 197mm
A-Format
Difficult Conversations by Bruce Patton - ISBN: 9780670921348
130 × 197 mm
B-Format
C-Format
A4
mm / in
About The Author

Bruce Patton

Douglas Stone, Bruce Patton, and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.

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