
Paperback
Master life’s toughest talks with this Harvard Negotiation Project classic.
Difficult Conversations
How to Discuss What Matters Most
$25.51
- Paperback
352 pages
- Release Date
19 December 2011
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Summary
10th anniversary edition of the classic guide to handling life’s toughest conversations.
We’ve all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.
Difficult Conversations is the definitive work on handling these unpleasant…
Book Details
| ISBN-13: | 9780670921348 |
|---|---|
| ISBN-10: | 0670921343 |
| Author: | Bruce Patton, Douglas Stone, Sheila Heen, Roger Fisher |
| Publisher: | Penguin Books Ltd |
| Imprint: | Penguin Books Ltd |
| Format: | Paperback |
| Number of Pages: | 352 |
| Edition: | 10th |
| Release Date: | 19 December 2011 |
| Weight: | 246g |
| Dimensions: | 21mm x 130mm x 197mm |
A-Format111 × 178 mm

130 × 197 mm
B-Format130 × 198 mm
C-Format153 × 234 mm
A4210 × 297 mm
mm / in
About The Author
Bruce Patton
Douglas Stone, Bruce Patton, and Sheila Heen work for the Harvard Negotiation Project at Harvard Law School.
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