Getting Past No

We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to-. Stay in control under pressure. Defuse anger and hostility. Find out what the other side really wants. Counter dirty tricks. Use power to bring the other side back to the table. Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Praise for William Ury and Getting Past No
 
“William Ury is an acknowledged authority on negotiating in difficult situations, and this book leaves no doubt as to the reason.”—John Kenneth Galbraith

“As the world changes, negotiation is becoming the primary form of decision-making, and this is the best book on the subject. It’s worth its weight in gold.”—John Naisbitt and Patricia Aburdene, co-authors of Megatrends 2000

A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.

A Practical Five-Step Method for Negotiating With Anyone-Even the Difficult Person who Won't Say Yes We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful co-worker? In Getting Past No, William Ury of the Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: Stay in Control Under Pressure Defuse Anger and Hostility Find Out What the Other Side Really Wants Counter Dirty Tricks Use Power to Bring the Other Side Back to the Table Reach Agreements That Satisfy Both Sides' Needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

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