
Mastering Community Management
chaos, compassion, and connections in games
$96.72
- Paperback
270 pages
- Release Date
17 July 2025
Summary
Level Up Your Community: A Guide to Building Thriving Online Spaces
Game communities are a core element of any successful game. This book provides a step-by-step strategy for creating long-term, sustainable, and intentional online spaces that foster care, growth, and connection. Learn how to design online spaces with kindness in mind, encouraging member growth and engagement.
Drawing from real-world experience across various game genres, this guide covers the fundamental con…
Book Details
ISBN-13: | 9781032540429 |
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ISBN-10: | 1032540427 |
Author: | Victoria Tran |
Publisher: | Taylor & Francis Ltd |
Imprint: | CRC Press |
Format: | Paperback |
Number of Pages: | 270 |
Release Date: | 17 July 2025 |
Weight: | 430g |
Dimensions: | 24mm x 230mm x 152mm |
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What They're Saying
Critics Review
“As someone who has led community for some of the world’s spiciest games, there is one person I trust more than any other for advice on managing community, and that’s Victoria Tran. Mastering Community Management distills her hard-won wisdom into a definitive guide that every community leader should study.” – Ryan K. Rigney, Marketing Partner at a16z
“Victoria is a veritable encyclopedia of well-thought out knowledge into how game communities work, what makes yours happy, and how to sustainably work with the lovable-ish hordes that make up ‘the gaming public’.” – Simon Carless, founder, GameDIscoverCo
“Victoria has not only been a friend, but a major inspiration in the community space since she took the scene by force through Among Us. She facilitated the astronomical growth of a worldwide community while keeping it fun and reminding the industry that a little bit of backstabbing is entirely OK. I could shower her with buzzwords and accolades, but seriously, the proof is in the pudding.” – Dylan Gafner, Global Community Lead, Bungie
About The Author
Victoria Tran
Victoria Tran is an award-winning community professional, speaker, and writer in the video game industry. As she puts it, she achieves success through shenanigans. She is the Communications Director at Innersloth, creators of the hit game Among Us, and co-runs Outersloth, their indie game fund. Her other game credits include Venba, Unpacking, Boyfriend Dungeon, Dwarf Fortress, and more. Additionally, she has been featured in media such as The Tonight Show with Jimmy Fallon, IGN, Forbes, VICE, and BBC News. She shares her knowledge on how to create more empathetic, practical, and kinder communities on her Community Dev Newsletter.
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