Towards Outstanding, 9781913414818
Spiral
Unlock outstanding care: assess, improve, and empower for exceptional results.

Towards Outstanding

Enabling Excellence in Care Home Provision

$114.14

  • Spiral

    120 pages

  • Release Date

    8 April 2021

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Summary

Outstanding residential care is personalised, not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice.

This unique resource provides all that is needed to create a framework for assessing a care home’s strengths and weaknesses and taking the first steps on the road towards an ‘Outstanding’ rating.

Drawing on decades of insp…

Book Details

ISBN-13:9781913414818
ISBN-10:1913414817
Author:Terri Salt
Publisher:Pavilion Publishing and Media Ltd
Imprint:Pavilion Publishing and Media Ltd
Format:Spiral
Number of Pages:120
Release Date:8 April 2021
Weight:544g
Dimensions:297mm x 210mm
Series:Towards Outstanding
About The Author

Terri Salt

Terri Salt is Inspection Manager for the Care Quality Commission (CQC) - the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services. She awarded the very first ‘Outstanding’ rating (for end of life care at Frimley Park Hospital), and she has awarded more ‘Outstanding’ ratings to hospitals than any other member of CQC staff.

Terri trained as a nurse for adults and children, and retains a current professional registration. She earned qualifications in a range of nursing specialisms before leaving clinical practice to start a family. She then moved into lecturing and eventually management, joining the CQC in 2000. She has given keynote talks on the subject of what ‘Outstanding’ looks like.

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