Towards Outstanding, 9781913414771
Spiral
Reflect, improve, and collaborate your way to outstanding care services.

Towards Outstanding

A Staff Training Resource for Health and Social Care

$237.47

  • Spiral

    100 pages

  • Release Date

    17 December 2020

Check Delivery Options

Summary

This resource is designed to facilitate and support the delivery of training for care services staff. Like other Towards Outstanding titles, it is built on the premise that reflection is a critical tool for driving improvement. Along with the core text Towards Outstanding: A Guide to Excellence in Health and Social Care (to which trainees require personal or shared access) and Towards Outstanding: A Self-Development Reflection Workbook (of which they should own a personal co…

Book Details

ISBN-13:9781913414771
ISBN-10:1913414779
Author:Terri Salt
Publisher:Pavilion Publishing and Media Ltd
Imprint:Pavilion Publishing and Media Ltd
Format:Spiral
Number of Pages:100
Release Date:17 December 2020
Weight:400g
Dimensions:297mm x 210mm
Series:Towards Outstanding
About The Author

Terri Salt

Terri Salt is Inspection Manager for the Care Quality Commission (CQC) - the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services. She awarded the very first ‘Outstanding’ rating, (for end of life care at Frimley Park Hospital), and she has awarded more ‘Outstanding’ ratings to hospitals than any other member of CQC staff.

Terri trained as a nurse for adults and children, and retains a current professional registration. She earned qualifications in a range of nursing specialisms before leaving clinical practice to start a family. She then moved into lecturing and eventually management, joining the CQC in 2000. She has given keynote talks on the subject of what ‘Outstanding’ looks like.

Returns

This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.