Towards Outstanding, 9781913414696
Paperback
Reflect, improve, and transform your practice into something truly outstanding.

Towards Outstanding

A Guide to Excellence in Health and Social Care

$100.39

  • Paperback

    350 pages

  • Release Date

    28 January 2021

Check Delivery Options

Summary

Reflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide. It allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development.

Specifically designed for staff working across health and social care, this self-development w…

Book Details

ISBN-13:9781913414696
ISBN-10:1913414698
Author:Terri Salt
Publisher:Pavilion Publishing and Media Ltd
Imprint:Pavilion Publishing and Media Ltd
Format:Paperback
Number of Pages:350
Release Date:28 January 2021
Weight:666g
Dimensions:246mm x 189mm
Series:Towards Outstanding
About The Author

Terri Salt

Terri Salt is Inspection Manager for the Care Quality Commission (CQC) - the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services. She awarded the very first ‘Outstanding’ rating (for end of life care at Frimley Park Hospital), and she has awarded more ‘Outstanding’ ratings to hospitals than any other member of CQC staff.

Terri trained as a nurse for adults and children, and retains a current professional registration. She earned qualifications in a range of nursing specialisms before leaving clinical practice to start a family. She then moved into lecturing and eventually management, joining the CQC in 2000. She has given keynote talks on the subject of what ‘Outstanding’ looks like.

Returns

This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.