Fierce Conversations (Revised and Updated)
Achieving Success at Work and in Life One Conversation at a Time
Author: Susan Scott
To succeed, says Susan Scott, one must transform everyday conversations employing effective ways to get the message across. Through the Seven Principles of Fierce Conversations, Scott teaches readers how to: overcome barriers to meaningful communication; enrich conversations with colleagues, friends, and family; increase clarity and understanding.
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PRODUCT INFORMATION
Summary
To succeed, says Susan Scott, one must transform everyday conversations employing effective ways to get the message across. Through the Seven Principles of Fierce Conversations, Scott teaches readers how to: overcome barriers to meaningful communication; enrich conversations with colleagues, friends, and family; increase clarity and understanding.
Description
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: overcome barriers to meaningful communication; expand and enrich conversations with colleagues, friends, and family; increase clarity and improve understanding; handle strong emotions on both sides of the table.
Critic Reviews
“"Plenty of helpful tools and assignments." ”
“A reminder that ‘the way out is through,’…she provides great techniques for navigating the passage.”—David Allen, New York Times bestselling author of Getting Things Done
“A life-affirming primer for moving us toward the conversations we need to have most.”—Doug Stone, New York Times bestselling coauthor of Difficult Conversations
“Those whose conversations with co-workers or family members aren’t producing the results they want will find plenty of helpful tools and assignments in this succinct guide.”—Publishers Weekly
“Scott’s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.”—Booklist
About the Author
Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.
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