Customer Passion
101 Ways to Meet Customer Expectations and Stand Out
$51.89
- Paperback
256 pages
- Release Date
23 July 2026
Summary
Build a customer culture that drives consistent, human-centred business results.
Customer Passion by Steven Van Belleghem is a practical, evidence-based guide for managers, team leads and business strategists who want to translate customer-centric principles into measurable performance. Moving beyond theory, it offers a framework for embedding customer-first behaviour into everyday operations through 101 actionable steps, proven strategies and real-world case…
Book Details
| ISBN-13: | 9781398627826 |
|---|---|
| ISBN-10: | 1398627828 |
| Author: | Steven Van Belleghem |
| Publisher: | Kogan Page Ltd |
| Imprint: | Kogan Page Ltd |
| Format: | Paperback |
| Number of Pages: | 256 |
| Release Date: | 23 July 2026 |
| Weight: | 0g |
| Dimensions: | 234mm x 156mm |
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About The Author
Steven Van Belleghem
Steven Van Belleghem is an entrepreneur, academic, speaker, and award-winning author, based in Ghent, Belgium. He is a Managing Partner of InSites Consulting, and part-time professor at Vlerick Business School and a guest lecturer at London Business School. He is the author of When Digital Becomes Human and The Conversation Company.
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