This is the first post--Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clientsa demands for best value.
This is the first post--Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clientsa demands for best value.
This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry.
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts are increasingly being awarded only to contractors who can demonstrate the lean construction practices that come with benchmarking.
This authoritative and accessible book:
clarifies the thinking behind benchmarking and why firms must now adopt it
shows how to set up effective benchmarking
explains the theoretical background and offers clear, practical guidance
demonstrates best practice though reference to case studies.
There are nine case studies describing the use of KPIs and the application of the EFQM excellence model - including contributions from Morrison and John Mowlem
The author
Steve McCabe is senior lecturer in the School of Property and Construction at the University of Central England in Birmingham. He has conducted extensive research in quality improvement techniques and benchmarking and has wide experience in industry with a number of contractors and within the local authority sector.
“'This authoritative, comprehensive and admirably readable book is well timed. All those involved in planning, managing and executing construction projects should make a point of reading and absorbing its wealth of background and practical advice.' Gareth Thomas, Construction Productivity Network”
'This authoritative, comprehensive and admirably readable book is well timed . All those involved in planning, managing and executing construction projects should make a point of reading and absorbing its wealth of background and practical advice.'
Gareth Thomas, Construction Productivity Network
Steven McCabe, Senior Lecturer in construction management, University of Central England.
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is going to meet the new targets of increasing efficiency. Preferred contractors are increasingly being awarded contracts only if they can demonstrate the lean construction practices which benchmarking leads to.
This accessible book will help the construction professional set up benchmarking systems. It explains the theoretical background and offers clear, practical guidance with extensive reference to case studies from 'best practice' firms.
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is going to meet the new targets of increasing efficiency. Preferred contractors are increasingly being awarded contracts only if they can demonstrate the lean construction practices which benchmarking leads to. This accessible book will help the construction professional set up benchmarking systems. It explains the theoretical background and offers clear, practical guidance with extensive reference to case studies from 'best practice' firms.
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