Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success

“Successful Difficult Conversations in School is an invaluable resource for any school leader who wants to improve the culture of their organisation in order to create truly outstanding teaching and learning. It provides a clear, practical, easy-to-follow guide to tackling tricky conversations in a kind and structured way, ensuring that issues are dealt with in a timely manner rather than being allowed to fester. By following Sonia’s tried and tested methods, school leaders at all levels can ensure that they maintain their own integrity, reduce HR distractions and enable staff to focus on the children’s learning.” Paul Murphy, Head Teacher Lancasterian Primary School

Sonia Gill helps school leaders to deliver exceptional education for their children. Sonia is the CEO of Heads Up, a qualified teacher and author of two Amazon bestsellers. Since 2011, Sonia has been visiting outstanding schools to uncover what drives their success, to instil those lessons into her leadership training.