Telephone Assessment in Primary Care
A practical guide to effective consultation and triage
$65.74
- Paperback
116 pages
- Release Date
4 October 2023
Summary
At a time when primary care has never been busier, the ability to assess effectively by telephone is vitally important. By understanding the problems of this demanding and risk-prone area, clinicians are better able to balance patient needs with workload demands and access to face-to-face appointments.
This book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world e…
Book Details
| ISBN-13: | 9781914961366 |
|---|---|
| ISBN-10: | 1914961366 |
| Author: | Sally-Anne Pygall |
| Publisher: | Scion Publishing Ltd |
| Imprint: | Scion Publishing Ltd |
| Format: | Paperback |
| Number of Pages: | 116 |
| Release Date: | 4 October 2023 |
| Weight: | 238g |
| Dimensions: | 234mm x 156mm x 6mm |
| Series: | General Practice |
What They're Saying
Critics Review
Helpful structured training in telephone skills‘Read book after having RCGP course with the author which was very helpful and immediately implementable into practise. Fantastic for improving confidence, knowledge and safety of telephone specific consultation skills. Easy to read and concise it covers all salient points including previously not considered safety ramifications when consulting over the phone. Would highly recommend to GPS, GP trainees and other professionals carrying out primary care telephone triage.’ Amazon reviewer
A brilliant book‘As a GP trainee, I found this book a gold mine. It is easy to read and full of wisdom, yet it helps you understand and mitigate risk during telephone assessments and consultations. This has given me confidence in structuring my consultations.’ Amazon reviewer
Good knowledge update‘Very useful for improving your skills on telephone consultation.Goods tips and key points that are practicable.’ Amazon reviewer
Excellent read!‘I felt this book was well structured and an easy read. The information was very concise and informative and extremely relevant in everyday practice and a must read if you anyone working in Primary care.’ Amazon reviewer
Reading between the lines‘Easy read, gives great awareness of your verbal skills, tone, question set, and listening skills. Recommended to those new to telephone triage.’ Amazon reviewer
Returns
This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.