Good Comes First

”““By making certain that good comes first—that team members are treated with respect in every interaction and validated for their contributions—every business can retain and attract talented, engaged employees. Good Comes First guides business leaders to create an uncompromising work culture that works for all businesses, big and small.”” —Nicole Leinbach, Founder & Publisher, Retail Minded”“Like many business leaders, those in healthcare are now tasked with driving that change while defining a ‘new normal’ that better meets our team members’ mental, emotional, and physical needs. For those forward-thinking leaders, this must-read book is beyond timely.”” —Susan Thorn, Director, Clinic Operations & Employee Health Services, Community Medical Centers”“A foundational element of the WD-40 Company tribal culture was formalizing our values. The most impactful element, though, is holding everyone accountable for modeling our values and behaviors daily. Good Comes First maps out a path to success for both elements.”” —Garry Ridge, Chairman & CEO, WD-40 Company””Good Comes First is an essential tool for building organizations where trust and transparency are constant and teamwork and respect contagious … If you lead a team, read this book!“” —Kris Malkoski, CEO, Home Solutions, Newell Brands”“Culture has almost become a buzzword. And yet, for business leaders, Chris and Mark have created a practical field guide for creating a meaningful, deeply human company culture. Good Comes First is a must-read!”” —Tamara McCleary, CEO, Thulium””Good Comes First outlines detailed steps on how to bring a contagious culture to your company and truly create a differentiating model where respect is valued as high as results.“” —Joel D. Anderson, President/CEO, Five Below, Inc.””Good Comes First is not just another book about why a healthy, vibrant, productive workplace culture is an essential part of any successful company. Chris Edmonds and Mark Babbitt have combined more than 50 years of experience to show us HOW to do it. They outline the steps required to lay the foundation, explain how to create an effective Organizational Constitution, and show how to build an effective culture from the inside out.“” —Jesse Lyn Stoner, Founder, Seapoint Center & Member, Board of Directors, Berrett-Koehler Publishers”“Perhaps the biggest and best part of the book is when it talks about the starting point on creating a great culture. The starting point is you. This is gold. Leaders have to look within and live, breath and sleep the culture they want to create. Good Comes First nails it.”” —Jeffrey Moore, Former Director of Staffing, Google”“This is not just a feel-good, inspirational business book (although it is that too!), it reads as a playbook for how to create architect a culture that creates the conditions for meaningful work, sustained motivation, and performance. These practices are needed now more than ever. Read and apply!”” —Zach Mercurio, Author of The Invisible Leader”“What excites me most about Good Comes First is that I now understand that company culture can be, and should be, intentionally crafted. It does not need to be overly organic or accidental. We can design an ideal culture for our employees, customers, and stakeholders that also emphasizes the strategic goals of my start-up. For any business owner or start-up founder, Good Comes First is a must-read!”” —Julia Gabor, Founder, kid-grit”“Clear, no-nonsense, and coming from a place of both accountability and heart … Super, super actionable.”” —Elisa Camahort Page, Former Co-Founder and COO, Blogher“

Chris Edmonds is a speaker, author, and executive consultant who helps senior leaders create and sustain purposeful, positive, productive work cultures. After leading successful teams for 15 years, Chris started his company, The Purposeful Culture Group, in 1990. Chris also served for 24 years as a senior consultant with The Ken Blanchard Companies. Chris has worked with companies such as V Starr Interiors, EleVen by Venus Williams, World Kitchen, and Five Below. He is the author of The Culture Engine, plus five other books. Included in Inc. Magazine’s “100 Top Leadership Speakers,” Chris is an in-demand presenter and was a featured speaker at South by Southwest.

Mark S. Babbitt is president of WorqIQ, a consultancy focused on transforming leadership, building “good comes first” company cultures, and developing Workplace Intelligence (WQ). Mark is also the Founder and CEO of YouTern, a community focused on helping young careerists get their first or next internship or job. He has worked with companies from IBM to faith-based nonprofits and Silicon Valley start-ups. Mark is co-author of A World Gone Social- How Companies Must Adapt to Survive. In addition, he has contributed to Harvard Business Review, Entrepreneur, Forbes, and many other publications. Like Chris, Mark is an in-demand speaker and was named a “Top 100 Leadership Speaker” by Inc. magazine.

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