Patient No Longer, 9781640551800
Paperback
Healthcare revolution: Consumer-centric care demands experience, connection, and loyalty.

Patient No Longer

why healthcare must deliver the care experience that consumers want and expect

$97.56

  • Paperback

    179 pages

  • Release Date

    19 July 2020

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Summary

The coronavirus pandemic has validated the principles of this book—that we need healthcare with no address, helping people where they are and when they need it. Telehealth worked. Providing guidance to families worked. Listening worked. Even under our greatest threat since World War II, the principles of using digital medicine to get care out to people turned out to be critical.

Dr. Klasko and Ryan Donohue explore this evolving delivery model in a fascinating look at the history of pa…

Book Details

ISBN-13:9781640551800
ISBN-10:1640551808
Author:Ryan Donohue, Stephen K. Klasko
Publisher:Health Administration Press
Imprint:Health Administration Press
Format:Paperback
Number of Pages:179
Release Date:19 July 2020
Weight:333g
Dimensions:229mm x 152mm
About The Author

Ryan Donohue

Ryan Donohue is the corporate director of program development at NRC Health and a thought leader in healthcare consumerism. He serves as an adviser for The Governance Institute and is a regular contributor to the Boardroom Press newsletter and other Governance Institute publications.

Stephen K. Klasko, MD, MBA, is an advocate for transforming healthcare and higher education. As president and CEO of Thomas Jefferson University and Jefferson Health in Philadelphia since 2013, Dr. Klasko has spearheaded the growth of one of the nation’s fastest-growing academic health institutions by focusing on reimagining healthcare and higher education.

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