AI Governance Playbook

Robert F. Smallwood MBA, CIGO® is the world’s leading author, researcher, and trainer in Information Governance (IG), with 8 published books on IG topics. He is an Information Governance SME, consultant, keynote speaker, and the noted author of the seminal textbook Information Governance: Concepts, Strategies, and Best Practices. Robert’s IG book is being used to guide corporations in their IG programs as well as teaching graduate students IG at major universities like Oxford, U of Michigan, San Jose State and others. Robert is also the author of , Managing Electronic Records: Methods, Best Practices, and Technologies; Safeguarding Critical E-Documents: Implementing a Program for Securing Confidential Information Assets; Information Governance for Healthcare Professionals; Introduction to Information Governance, and several others. He has also developed several annual research studies on IG and written white papers covering emerging IG topics. His first published article on AI and IG was published in 2018.

Chris Surdak, JD, is a leader in digital transformation initiatives. Chris is an expert in artificial intelligence (AI), and transformation forensics - the study and application of transformation success factors. He has extensive experience guiding organizations in joining the five percent who succeed with digital transformation. He is also a skilled emissary between technology, business, legal, and regulatory professionals ensuring all are understood and engaged. In addition, Chris is also an innovative and pragmatic business architect leading successful organizational change. He is the author of several books, including Data Crush: How the Information Tidal Wave is Driving New Business Opportunities; Jerk: The Digital Transformation Cookbook, and The Care and Feeding of Bots: An Owner’s Manual for Robotic Process Automation.