Obedient Servants by Richard Norman - ISBN: 9780864734679
Paperback
The experiences of a representative sample of public servants, members of Parliament, and informed observers of the control systems of New Zealand’s public management model adopted in the early 1990s are examined in this book.

Obedient Servants

Management Freedoms and Accountabilities in the New Zealand Public Sector

$31.96

  • Paperback

    256 pages

  • Release Date

    9 January 2003

Check Delivery Options

Summary

The experiences of a representative sample of public servants, members of Parliament, and informed observers of the control systems of New Zealand’s public management model adopted in the early 1990s are examined in this book. Revealed is a trend that is moving away from the tradition of delivering public services through a centralized bureaucracy. Richard Norman uses his experience critiquing public service bureaucracies as a journalist, working for a government-owned corporation that crashe…

Book Details

ISBN-13:9780864734679
ISBN-10:0864734670
Author:Richard Norman
Publisher:Te Herenga Waka University Press
Imprint:Victoria University Press
Format:Paperback
Number of Pages:256
Release Date:9 January 2003
Weight:336g
Dimensions:15mm x 164mm x 210mm
What They're Saying

Critics Review

“This book brings powerful, disconcerting, and surely definitive messages about fundamental flaws in enacted public management in New Zealand.” — Bill Ryan, associate professor, Victoria University of Wellington

About The Author

Richard Norman

Richard Norman is a senior lecturer with the management school at Victoria University of Wellington.

Returns

This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.