Delightful Intelligence by Ramli John - ISBN: 9781098180836
Paperback
Build AI that delights customers, not just works.
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Delightful Intelligence

How to Create AI Products Users Love

$116.44

  • Paperback

    250 pages

  • Release Date

    31 January 2027

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Summary

Artificial intelligence promises to revolutionize how businesses interact with customers, and companies are scrambling to incorporate AI into their products. Yet many will fail, unable to bridge the critical gap between AI capabilities and user satisfaction.

Delightful Intelligence gives business leaders a map to building AI-powered experiences that exceed customer expectations. Product leaders Ramli John and C. Todd Lombardo help you tackle the critical challenges of impleme…

Book Details

ISBN-13:9781098180836
ISBN-10:1098180836
Author:Ramli John, C. Todd Lombardo, Michael Connors, CSC, Michael Connors
Publisher:O'Reilly Media
Imprint:O'Reilly Media
Format:Paperback
Number of Pages:250
Release Date:31 January 2027
Dimensions:232mm x 178mm
About The Author

Ramli John

Ramli John is the founder of Delight Path and the author of the bestselling book Product-Led Onboarding. As a product-led growth advisor and educator, he’s worked with companies such as Mixpanel, Zapier, and Ubisoft to accelerate their growth and level up their user onboarding experience to turn more users into lifelong customers.

C. Todd Lombardo is a product leader and design strategist with over 15 years of experience in the tech industry. He specializes in helping teams build, launch, and scale products. He co-authored three O’Reilly best-selling books on product and design: Design Sprint, Product Roadmaps Relaunched, and Product Research Rules.

Michael Connors is the Executive Creative Director of Fresh Tilled Soil, a Boston-based design firm. He primarily leads strategic design thinking sessions for projects of all sizes. Throughout his 25+ year design career, he has been a hands-on designer for a wide range of deliverables for digital and print products. He was formally trained as a fine artist with an MFA in Painting. He has been a design consultant for major universities for many years and has regularly taught design at the higher-ed level. He is currently Adjunct Faculty at IE Business School in Madrid, teaching workshops on design thinking.

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