We Need to Talk
Building Trust When Communicating Gets Critical
$24.80
- Paperback
112 pages
- Release Date
17 February 2020
Summary
Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost - employees are encouraged or de-motivated - professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect and sidestep common minefields when communicating gets critical.
“As a manager in a client service environment, the need frequently …
Book Details
| ISBN-13: | 9781640951556 |
|---|---|
| ISBN-10: | 1640951555 |
| Author: | Phillip Van Hooser |
| Publisher: | Sound Wisdom |
| Imprint: | Sound Wisdom |
| Format: | Paperback |
| Number of Pages: | 112 |
| Release Date: | 17 February 2020 |
| Weight: | 10g |
| Dimensions: | 229mm x 152mm |
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About The Author
Phillip Van Hooser
For 30+ years, top U.S. companies and organizations have trusted Phillip Van Hooser, MBA, CSP, CPAE, to show business professionals how to execute their responsibilities while authentically connecting and engaging with people. As a result, thousands of people in hundreds of organizations have uncovered the real meaning of engaged leadership from the relatable, relevant illustrations and commonsense practices Phil uses. And in the process, they’ve discovered an arsenal of skills enabling them to achieve even greater personal and organizational results! A Hall of Fame keynote speaker, Phil is an expert on communication and leadership and the author of multiple business books, including We Need to Talk: Building Trust When Communicating Gets Critical and Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty.
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