Designing Digital Solutions

We are living in the digital age: from ordering products & services to studying and booking travel, digital solutions are everywhere we go and in everything we do. In a world increasingly driven by technology, understanding the creation of digital solutions is ever more crucial.

The second book in the comprehensive three-part Digital Solutions collection, Designing Digital Solutions offers a complete guide to digital solution design, exploring its nature, the scope of solution designers, and a range of approaches and methodologies. It delves deep into various disciplines, situating them within the broader fields of solution and software architecture. The book also offers a range of stakeholders guidance on the decision making involved in digital solution design, which often requires compromise between business ambitions and ‘the art of the possible’. 

The complete collection covers the entire life cycle of defining, designing, developing and delivering digital solutions, providing an essential body of knowledge (including extensive references for further study) for students of the BCS International Diploma in Solution Development.

This book shows that good requirements and digital solution design are seamlessly connected. An essential read for all business analysts who wants to make impact with well-designed digital solutions.
Rob Onink BSc, BCS Advanced Int. Diploma in BA and Lead Business Analyst, Netherlands Enterprise Agency

Relevant, current and comprehensive ‘how to guide’; highlighting up-to-date research and a variety of in-depth defined models to inform the audience of best practices on designing digital solutions. I thoroughly enjoyed the relevant examples used throughout the chapters, which can be applied across many roles within the digital solutions world. Can’t recommend it enough, regardless of what stage of your career you’re at, this book is bound to be useful.
Florina Cretu MSc BSc, Business Analyst, RSA Insurance, part of the Intact Group

Designing Digital Solutions is a clear, practical guide that bridges strategy and execution—essential reading for anyone driving digital change in today’s complex environments.
Erivan de Sena Ramos, Business Analysis Leader in Tech, CBAP, PMI and CSM Certified

Designing Digital Solutions establishes itself as a practical reference book for those designing holistic digital solutions. Framing all aspects of user interface, process flows, cybersecurity, and more, into a comprehensive blueprint for delivering sustainable digital experiences. A must-have for students and professionals seeking structure and clarity in the solution design process.
Amal Taibouni, Director of Technology, Unifi LD Ltd

The book offers comprehensive content and includes industry best practices. Its unique coverage of data control, validation, and serialization techniques for modern, data-driven digital design solutions makes it an indispensable and up-to-date reference guide.
Albert Hui MSc

A clear and practical guide that bridges user needs, technical design, and system security. This book offers actionable insights for building thoughtful, resilient, and user-centred digital solutions.
Harpal Lidder, VP, IIBA Toronto and Business Analyst, MiWay, City of Mississauga

I highly recommend this book for its wealth of resources for business analyst looking to enrich their requirements analysis skills, adding depth to their thinking by considering a more holistic view of designing digital solutions.
Daniela Polito-Horton, Senior Business Analyst 

Designing Digital Solutions offers a clear, practical overview of key design aspects like data, processes, and security, equipping readers with best practices for effective digital solution design.
Joris Schut CISA CBAB CGEIT, Business Advisor, BearingPoint

An insightful and well-structured book that provides a comprehensive approach to creating user-centric digital experiences. Whether you're new to digital design or an experienced professional, this book is a must-read for refining your approach to solution-oriented design.
Bianca Christian, Business Analyst, Young Business Analysts (YBA)

Peter Thompson is a Fellow of BCS, and has over 30 years’ experience in business analysis and software development, specialising in best practice techniques and standards in business analysis, data analysis and Agile software development.

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