The Healthy Medical Call Center
60 Prescriptions for Leadership, Quality, and Patient Satisfaction
$35.08
- Paperback
206 pages
- Release Date
29 April 2026
Summary
Is your medical call center healthy or just surviving?
Healthcare call centers operate under relentless pressure. Staffing shortages, agent burnout, demanding patients, complex technology, and the constant need to do more with less create an environment where merely getting through the day feels like success. But survival mode isn’t sustainable, and your patients deserve better.
In The Healthy Medical Call Center, industry expert Peter Lyle DeHaan, Ph…
Book Details
| ISBN-13: | 9798888091760 |
|---|---|
| Author: | Peter Lyle DeHaan |
| Publisher: | Rock Rooster Books |
| Imprint: | Rock Rooster Books |
| Format: | Paperback |
| Number of Pages: | 206 |
| Release Date: | 29 April 2026 |
| Weight: | 281g |
| Dimensions: | 229mm x 152mm x 11mm |
| Series: | Call Center Success |
About The Author
Peter Lyle DeHaan
Peter Lyle De Haan, PhD, is a call center veteran. His lifetime of experience includes leading and managing a multi-location call center, employment with an industry vendor, call center consulting, and publishing call center books and periodicals.
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