Successful Customer Service
get brilliant results fast
$41.27
- Paperback
216 pages
- Release Date
1 August 2009
Summary
Unlock the Secrets to Raving Fans: A Customer Service Guide
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step through the key elements of excellent customer service, and shows you how your business can improve now and how to get your customers coming back for more.
Book Details
| ISBN-13: | 9781854584823 |
|---|---|
| ISBN-10: | 1854584820 |
| Series: | Crimson |
| Author: | Pauline Rowson |
| Publisher: | Hodder & Stoughton |
| Imprint: | Crimson Publishing |
| Format: | Paperback |
| Number of Pages: | 216 |
| Release Date: | 1 August 2009 |
| Weight: | 240g |
| Dimensions: | 214mm x 138mm x 20mm |
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About The Author
Pauline Rowson
An accomplished conference speaker, Pauline Rowson ran her own Marketing, Training and PR Company, and has helped countless organisations to improve their customer service skills. She is the author of several business and motivational books. Her books are sold around the world and have been translated into several languages.
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