Advances in Operational Excellence in the Higher Education Sector

Proceedings of the 7th International Conference on Lean Six Sigma for Higher Education Institutions and other Public Sector Organisations (ILSSforHEI 2024)

Author: Olivia McDermott, Kathryn Cormican, Michael Sony, Chad Laux, Elizabeth Cudney, José Carlos Sá, Bart Lameijer, Angelo Rosa and Jiju Antony Series: Lecture Notes in Management and Industrial Engineering

Advances in Operational Excellence in the Higher Education Sector

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This book reports on advances in applications of Lean Six Sigma and Operational Excellence in Higher Education Institutes and in other Public Sector organisations with a special emphasis on Kaizen, Lean, Business Excellence Models, and Digitisation. Further topics include Leadership for Higher Education Institutes and public sectors in Operational Excellence and building a culture for Operational Excellence. Chapters report on theoretical research and case studies concerning Operational Excellence, Lean Six Sigma and Quality Management applications. Based on the 7th International Conference on Operational Excellence in Higher Educational Institutes and other public sector organisations (2024), held on September 2nd-3rd, 2024, at the University of Galway in Ireland, this book offers a timely reference for both academics and professionals in the broad field of Operational Excellence.