After-Sales Excellence
driving improvement, customer satisfaction, and growth
$93.85
- Paperback
235 pages
- Release Date
30 October 2025
Summary
Unlock After-Sales Excellence: Drive Growth and Customer Loyalty
Fix what is broken, elevate what works, and lead in after-sales!
After-sales Excellence: Driving Improvement, Customer Satisfaction, and Growth is the essential guide for anyone navigating this highly competitive world.
Drawing on over 40 years of hands-on experience as an employee, senior business leader and consultant, the author delivers a practical…
Book Details
| ISBN-13: | 9781637428887 |
|---|---|
| ISBN-10: | 163742888X |
| Author: | Nigel Woodall |
| Publisher: | Business Expert Press |
| Imprint: | Business Expert Press |
| Format: | Paperback |
| Number of Pages: | 235 |
| Release Date: | 30 October 2025 |
| Weight: | 0g |
About The Author
Nigel Woodall
Nigel Woodall has extensive after-sales experience, having worked for SMEs and multinational corporations, including airlines, OEMs, and independent maintenance and spares distribution providers. He has held senior management positions in all customer-facing elements of after-sales and now runs his own successful, after-sales business management consultancy. Nigel resides in the south of England.
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