Armstrong's Essential Skills for People Professionals

A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author.

Armstrong's Essential Skills for People Professionals is a crucial resource for all current and aspiring HR practitioners. With coverage of fundamental skills such as interviewing, managing performance, reward and employee engagement, this book will equip you with the skills and confidence you need to be an outstanding people professional.

Full of techniques for handling conflict and navigating challenging conversations, there is also guidance on managing equity, diversity and inclusion (EDI), supporting and communicating organizational change and contributing to the organization's environmental, social and governance (ESG) rating. This book also provides advice on the essential personal skills needed for success including problem-solving, decision-making and negotiation. Comprehensive yet accessible, this book provides you with the expertise required to deal with business issues as a HR professional.

"Michael Armstrong's HR books represent a gold standard." Robert Jeffrey, Editor-in-Chief, People Management

Michael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.

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