Delivering Excellence In Health And Social Care, 1st Edition
Quality, Excellence and Performance Measurement
$95.92
- Paperback
256 pages
- Release Date
16 October 2002
Summary
”…this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.” - Joe Walsh, Independent Management Consultant, formerly Assistant Director of Social Services at the Royal Borough of Kingston upon Thames
”…the author’s wealth of knowledge of the public sector is drawn upon to provide an array of interesting and apposite case studies which illustrate his main themes. As a consequence the book…
Book Details
| ISBN-13: | 9780335208883 |
|---|---|
| ISBN-10: | 0335208886 |
| Author: | Max Moullin |
| Publisher: | Open University Press |
| Imprint: | Open University Press |
| Format: | Paperback |
| Number of Pages: | 256 |
| Edition: | 1st |
| Release Date: | 16 October 2002 |
| Weight: | 410g |
| Dimensions: | 229mm x 152mm x 15mm |
| Series: | UK Higher Education OUP Humanities & Social Sciences Politics |
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Critics Review
”…this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.” - Joe Walsh, Independent Management Consultant, formerly Assistant Director of Social Services at the Royal Borough of Kingston upon Thames
About The Author
Max Moullin
Max Moullin is a senior lecturer in Total Quality Management and Organisational Excellence at the School of Business and Finance at Sheffield Hallam University and a member of Trent Regional Health Authority’s Modernisation Board. He is also a Director of South Yorkshire Excellence, which promotes quality and excellence for organizations across the region.
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