Difficult Conversations In A Week, 9781473607804
Paperback
Master difficult conversations in business, build trust, achieve success fast.

Difficult Conversations In A Week

how to have better conversations in seven simple steps

  • Paperback

    128 pages

  • Release Date

    9 May 2016

Summary

Master the Art of Difficult Conversations: Your 7-Day Guide to Workplace Harmony

Difficult conversations just got easier.

How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying ‘no’ graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we’re talking to.

Book Details

ISBN-13:9781473607804
ISBN-10:1473607809
Series:In a Week
Author:Martin Manser
Publisher:John Murray Press
Imprint:Teach Yourself
Format:Paperback
Number of Pages:128
Release Date:9 May 2016
Weight:112g
Dimensions:196mm x 128mm x 12mm
About The Author

Martin Manser

Martin Manser has led seminars on good communication on four continents. He teaches at the London College of Communication, and has led courses for organizations including Capita, Department of Education, and Network Rail.

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