High-Performance Consulting Skills: The Internal Consultant's Guide to Value-Added Performance

”[T]here are many highly expensive external consultants who should read and learn from this excellent guide.‘–Peter Long, HR Director, S1“A highly practical and valuable guide to the world of internal consulting by a global practioner. Mark Thomas has produced a book that is filled with excellent advice, tips and real experience. It should serve as a real aid to all who want to succeed in the rapidly growing role of the internal consultant.’ Bie De Graeve, Director, Tias Business School, University of Tilburg, Holland ‘If you want a book that you can use on an almost daily basis then this is it. Whether you work in information technology, finance, HR or indeed any corporate advisory role the skills outlined in this book can increase your influence and impact from the first reading. Written in the pragmatic style and approach that is characteristic of his consulting work Thomas has produced a real guide to new frontier of internal consulting.”–Gordon Downey - Senior Manager HR Internal Consultancy - LloydsTSB“A highly recommended addition to defining and developing the internal consultant’s role. Mark Thomas offers a clear operating mandate for the change agents of today’s organisation. This book will appeal to all kinds of internal specialists as it is packed with practical ideas and approaches.”–Pieter Allers, Director, Linkage International“Mark Thomas is a consultant from whom we can all learn about managing change initiatives, projects and clients. In this book he sets out an agenda that will appeal to all types of professionals. Read it and benefit from real ideas, skills and know-how. For HR people these are the skills of today and the future.”–Esra Bozkurt, HR Director, DHL“Thomas has made an excellent and practical contribution to shaping one of the key roles of the future organisation - the internal consultant. It could even be argued that Thomas is describing the future role of all managers. It is no longer about exercising hierarchy but rather influence and impact through others. He sets out a clear and practical roadmap - a job well done that will help many to make the exciting transition.”–Alf Chattel, Futurist and author of Creating Value in the Digital Era and Managing for the Future

Mark Thomas is a business consultant, author, and speaker who has worked in over 40 different countries. His clients include Lloyds TSB Asset Management, Motorola, Barclays Capital, Reuters, Cisco, Sony, HSBC, Coca-Cola, Mars, Nestlé, Aramex, Shell, Union Bank of Switzerland, and the American Management Association.Mark Thomas is a senior partner with Performance Dynamics Management Consultants, an international business consultancy specializing in organizational change and people development. He is also a fellow of the UK Chartered Institute of Personnel and Development and an associate faculty member of the Tias Business School in Holland and MCE in Brussels.