The L&D Leader
Principles and Practice for Delivering Business Value
Author: Laura Overton and Michelle Ockers
Use this practical guide to deliver value to the business as an L&D professional and equip employees with the skills they need to succeed in a constantly changing world of work.
3rd October 2025
Paperback
PRODUCT INFORMATION
Summary
Use this practical guide to deliver value to the business as an L&D professional and equip employees with the skills they need to succeed in a constantly changing world of work.
Description
Senior L&D professionals need to deliver value to the business and equip employees with the skills they need to succeed in a constantly changing world of work. But how can they do this? This book has the answer.
Written by two leading voices in the industry, this book combines more than 20 years' research with over 7,500 L&D professionals and interviews with more than 150 learning leaders. It is a practical, evidence-based guide for senior L&D practitioners. It allows these professionals to assess where to focus efforts to best support the workforce, align priorities with the overall business strategy and adapt L&D activities for optimum results.
The L&D Leader covers the key principles that senior L&D professionals need and the practices they should adopt in order to deliver the best results for the business. This book discusses why new technologies, models and processes won't offer the solutions that the organization needs for its employees' learning and explains why a new approach is necessary. It outlines the key principles needed to succeed including being data-driven, flexible, outcomes-led, innovative and, most importantly, how to build these principles into everyday practice. There is also discussion of how to optimize culture, onboarding, engagement and inclusion in the workforce and how to scale success for high-performing teams. Full of practical advice and real-world examples from organizations including Unilever, Starbucks, 7-Eleven, PwC and National Australia Bank, this is ideal reading for all senior L&D professionals needing to take a strategic approach to learning that benefits both employees and the business as a whole.
About the Author
Laura Overton is an award-winning learning expert with over 35 years' experience in the industry. She is the founder of Towards Maturity, an academic fellow of the CIPD and the Royal Society of Arts. Based in London, UK, she is consistently recognized as a significant global influencer of workplace learning trends.Michelle Ockers is the Founder and Director of Learning Uncut where she helps organizations to develop a high-impact L&D strategy. Based in New South Wales, Australia, she is a popular keynote speaker and the host of the podcast series, Learning Uncut.
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3rd October 2025
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