Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd Edition
Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
$45.55
- Hardcover
304 pages
- Release Date
16 June 2013
Summary
Hold anyone accountable. Master performance discussions. Get RESULTS.
Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holdsanyone accountable. With repeated infractions, individuals become increasingly upset until they finally d…
Book Details
| ISBN-13: | 9780071830607 |
|---|---|
| ISBN-10: | 007183060X |
| Author: | Kerry Patterson, Joseph Grenny, Al Switzler, David Maxfield, Ron McMillan |
| Publisher: | McGraw-Hill Education - Europe |
| Imprint: | McGraw-Hill Professional |
| Format: | Hardcover |
| Number of Pages: | 304 |
| Edition: | 2nd |
| Release Date: | 16 June 2013 |
| Weight: | 567g |
| Dimensions: | 236mm x 158mm x 23mm |
| Series: | Business Books |
About The Author
Kerry Patterson
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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