Resolving Conflicts at Work, 3rd Edition
Ten Strategies for Everyone on the Job
$41.60
- Paperback
400 pages
- Release Date
2 May 2011
Summary
The classic text on resolving workplace conflicts, fully revised and updated
Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with addi…
Book Details
| ISBN-13: | 9780470922248 |
|---|---|
| ISBN-10: | 0470922249 |
| Author: | Kenneth Cloke, Joan Goldsmith |
| Publisher: | John Wiley & Sons Inc |
| Imprint: | Jossey-Bass Inc.,U.S. |
| Format: | Paperback |
| Number of Pages: | 400 |
| Edition: | 3rd |
| Release Date: | 2 May 2011 |
| Weight: | 476g |
| Dimensions: | 226mm x 152mm x 28mm |
About The Author
Kenneth Cloke
The Authors
Kenneth Cloke, J.D., L.L.M., Ph.D., is director of the Center for Dispute Resolution and founding president of Mediators Beyond Borders. He is a mediator, arbitrator, consultant, and trainer to individuals, large organizations, and corporations. Cloke is the author of Mediating Dangerously.
Joan Goldsmith, Doctor of Humane Letters, is an internationally recognized lead educator, organizational consultant, mediator, and trainer. Kenneth Cloke and Joan Goldsmith are the authors of Resolving Personal and Organizational Conflicts, The Art of Waking People Up, and The End of Management.
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