Retain
the future of learning in a distracted world
$33.99
- Paperback
316 pages
- Release Date
4 November 2025
Summary
Retain: How to Make Insurance Training Stick
Retain is a book about making insurance training do what it promises—show up when it counts. Agencies invest in countless designation courses, yet much of that effort fades within days. People feel familiar right after a session, then reach for the material later and come up empty. The result is hesitation where there should be clarity, rework where there should be momentum, and uneven performance across otherwise capable teams. This book…
Book Details
| ISBN-13: | 9798317818920 |
|---|---|
| Author: | Justin Goodman |
| Publisher: | BookBaby |
| Imprint: | BookBaby |
| Format: | Paperback |
| Number of Pages: | 316 |
| Release Date: | 4 November 2025 |
| Weight: | 0g |
| Dimensions: | 228mm x 152mm |
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About The Author
Justin Goodman
Justin Goodman brings over 20 years of insurance industry expertise as a third-generation professional in the field. By the age of 29, he was recognized as one of the top five construction insurance experts nationwide by Risk and Insurance Magazine. As CEO and co-founder of Total CSR, he has developed training programs that have reached more than 70,000 customer service representatives, account managers, and producers across the United States. Additionally, he serves as managing director and co-founder of Project 55, a non-profit focused on transforming mental health outcomes in the workplace. His work has earned him recognition as one of the 2024 Insurance Journal Agents of the Year and a spot on the Insurance Business Magazine’s Hot 100 list.
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