The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary, 1st Edition, 9780071477840
Hardcover
Brewing customer loyalty: five principles for extraordinary success, Starbucks style.

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary, 1st Edition

5 principles for turning ordinary into extraordinary

$41.60

  • Hardcover

    224 pages

  • Release Date

    16 September 2006

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Summary

The Starbucks Experience: Brew Up Extraordinary Success

WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend…

Book Details

ISBN-13:9780071477840
ISBN-10:0071477845
Series:Business Books
Author:Joseph Michelli
Publisher:McGraw-Hill Education - Europe
Imprint:McGraw-Hill Professional
Format:Hardcover
Number of Pages:224
Edition:1st
Release Date:16 September 2006
Weight:388g
Dimensions:213mm x 145mm x 23mm
About The Author

Joseph Michelli

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBC’s On the Money.

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