Skills for Communicating with Patients, 3rd Edition

Skills for Communicating with Patients, Third Edition is one of two companion books on improving communication in medicine which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education in both specialist and family medicine. Since their publication, the first edition of this book and its companion, Teaching and Learning Communication Skills in Medicine, have become established standard texts in communication skills teaching throughout the world. This substantially expanded third edition has been fully updated in relation to the current literature and revised to reflect the explosion of research on healthcare communication since the second edition was published in 2005. It incorporates considerable evidence in support of the skills of the Calgary-Cambridge Guides, offering a comprehensive and now even more evidence-based delineation of the skills that make a difference when communicating with patients. It explores the specific skills of doctor-patient communication and provides wide-ranging evidence of the improvement that those skills can make to health outcomes and everyday clinical practice. It is unique in providing a secure platform of core skills which represent the foundations of doctor-patient communication. Skills for Communicating with Patients is essential reading for learners and healthcare professionals at all levels. 'Skills for Communicating with Patients is an outstanding resource in which clinicians in any health profession and at any level of experience can find insights to help them advance their communication competence. It offers very specific, practical descriptions of communication techniques and the evidence base in which they are grounded...While Skills for Communicating with Patients focuses on dyadic interactions between patients and clinicians the communication skills it describes apply equally well to any kind of collaboration: conducting rounds, exploring a disagreement with a colleague, or developing a process improvement plan.' From the Foreword by Anthony L Suchman 'The importance of this skills-based consultation model cannot be overstressed. The Calgary-Cambridge Guides describe the core skills useful for all learners and teachers in medical sciences, for all levels of education, for specialists as well as for family doctors. These skills are useful in all conditions.' From the Foreword by Myriam Deveugele

"… an outstanding resource in which clinicians in any health profession and at any level of experience can find insights to help them advance their communication competence. It offers very specific, practical descriptions of communication techniques and the evidence base in which they are grounded..."
—Anthony L. Suchman (in the Foreword)

"The importance of this skills-based consultation model cannot be overstressed. The Calgary-Cambridge Guides describe the core skills useful for all learners and teachers in medical sciences, for all levels of education, for specialists as well as for family doctors. These skills are useful in all conditions."
—Myriam Deveugele (in the Foreword)

Jonathan Silverman Associate Clinical Dean and Director of Communication Studies School of Clinical Medicine, University of Cambridge, UK President- elect, European Association for Communication in Healthcare Suzanne Kurtz Professor Emerita University of Calgary, Alberta, Canada Clinical Professor and Director of the Clinical Communication Program College of Veterinary Medicine, Washington State University, US and Juliet Draper Retired General Practitioner Past Director, Eastern Deanery Cascade Communication Skills Teaching Project, UK

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