The QFD Handbook

Author: John W. Moran, Jack B. ReVelle and Charles A. Cox

Hardcover

The increased focus on customers' needs has allowed organizations employing quality function deployment (QFD) to develop a competitive advantage in quality, cost, development cycle time, and delivery. This will be one of the first books to bring together the top individuals in QFD to discuss its applications in all areas of business.

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Summary

Description

Everything you need to design, implement, and manage a successfulQFD program The QFD Handbook is a total how-to guide for companiesplanning to initiate a QFD program as well as those that alreadyhave one in place. Over the course of 23 contributed chapters,organized according to subject area, this book tutors managers andengineers in basic and advanced QFD principles and practices. Amongmore advanced topics covered are Taguchi methods, FMEA, TRIZ, andBusiness Process Reengineering. In addition to traditionalapplication areas, you will find in-depth discussions of QFD in ISO9000, QS 9000, environmental life cycle, service design, robustdesign, and software design. On the disk Designed to function inconjunction with the book or as a stand-alone tool for everydayuse, the QFD/Pathway software helps QFD teams to develop, deploy,and manage a complete QFD program. This user-friendly, interactivesoftware tool provides valuable assistance at each step of the QFDprocess, helping members define customer needs, establish goals,translate goals into specific actions, overcome common roadblocks,and more. The QFD Handbook is an indispensable resource forexecutives, managers, engineers, and R&D professionals who wanttheir companies to survive and thrive in today's supercompetitiveindustrial marketplace.

About the Author

JACK B. REVELLE is leader of the Continuous Improvement Program at Hughes Missile Systems Company in Tucson, Arizona. JOHN (Jack) W. MORAN, PhD, CQM, CMC, is Chief Operating Officer of Changing Healthcare, Inc. which specializes in clinical and business consulting in the healthcare market. CHARLES A. COX, CMC, CQE, is principal consultant with The Compass Organization, Phoenix, Arizona.

Back Cover

Everything you need to design, implement, and manage a successful QFD program The QFD Handbook is a total how-to guide for companies planning to initiate a QFD program as well as those that already have one in place. Over the course of 23 contributed chapters, organized according to subject area, this book tutors managers and engineers in basic and advanced QFD principles and practices. Among more advanced topics covered are Taguchi methods, FMEA, TRIZ, and Business Process Reengineering. In addition to traditional application areas, you will find in-depth discussions of QFD in ISO 9000, QS 9000, environmental life cycle, service design, robust design, and software design. On the disk Designed to function in conjunction with the book or as a stand-alone tool for everyday use, the QFD/Pathway software helps QFD teams to develop, deploy, and manage a complete QFD program. This user-friendly, interactive software tool provides valuable assistance at each step of the QFD process, helping members define customer needs, establish goals, translate goals into specific actions, overcome common roadblocks, and more. The QFD Handbook is an indispensable resource for executives, managers, engineers, and R&D professionals who want their companies to survive and thrive in today's supercompetitive industrial marketplace.

More on this Book

Everything you need to design, implement, and manage a successful QFD program The QFD Handbook is a total how-to guide for companies planning to initiate a QFD program as well as those that already have one in place. Over the course of 23 contributed chapters, organized according to subject area, this book tutors managers and engineers in basic and advanced QFD principles and practices. Among more advanced topics covered are Taguchi methods, FMEA, TRIZ, and Business Process Reengineering. In addition to traditional application areas, you will find in-depth discussions of QFD in ISO 9000, QS 9000, environmental life cycle, service design, robust design, and software design. On the disk Designed to function in conjunction with the book or as a stand-alone tool for everyday use, the QFD/Pathway software helps QFD teams to develop, deploy, and manage a complete QFD program. This user-friendly, interactive software tool provides valuable assistance at each step of the QFD process, helping members define customer needs, establish goals, translate goals into specific actions, overcome common roadblocks, and more. The QFD Handbook is an indispensable resource for executives, managers, engineers, and R&D professionals who want their companies to survive and thrive in today#146;s supercompetitive industrial marketplace.

Product Details

Publisher

John Wiley & Sons Inc

Published

17th February 1998

Edition

1st

Pages

432

ISBN

9780471173816

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The QFD Handbook

Author: John W. Moran, Jack B. ReVelle and Charles A. Cox

Hardcover

Hardcover

PRODUCT INFORMATION

Summary

Description

About the Author

Back Cover

More on this Book

Product Details

Returns

Browse by category

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